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After her grooming Lucky was completely calm and almost “zen-like”…

Published October 18, 2013 in Styling, Testimonials |
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“Lucky has always been a rather timid dog. She’s afraid of loud noises, especially thunderstorms and has had rather stressful experiences at previous grooming places as well.

She would always shiver terribly whenever we brought her anywhere because she would think that she was going to the groomers or to the vet, and it happened so often that we thought that it was a “hopeless” situation that couldn’t be resolved.

When we started bringing her to Petopia about a year ago however, we started to see minor changes in her behaviour.

She was less frightened of car rides and her previously shaggy ball of fur was suddenly groomed to perfection. She used to look dirty all the time especially around her eyes and paws, and looking back on her past photos now, she looked adorable in her own dorky way but her fur was embarrassing.

A few months into her regular grooming sessions at Petopia, we heard of a new grooming salon along River Valley and we thought it sounded pretty good, so we decided to give it a try.

After the second session at that new grooming salon however, we realized that Lucky was back to shivering non-stop during car rides. In fact, it was even worse now, and we decided to head back to Petopia instead.

She was scheduled for a vet appointment the next day after her grooming session. What we noticed was extremely surprising. Not only was Lucky NOT shivering, she wasn’t even panting or breathing heavily! In fact, she was completely calm and almost “zen-like”, and it was almost as if we were waiting for her to start shivering or panting in fear because that was the norm for us. Thankfully and surprisingly, she didn’t do any of those. After this experience, we will be sticking to Petopia from now on.

An incredible thank you to all the staff at Petopia for their dedication and for taking care of Lucky so well!

Isabella Tan


I’m very impressed with their premises as it’s very clean, inviting and their grooming on Milky was superbly done, she smelled so sweet for days!

Published September 27, 2013 in Hotel & Daycare, Testimonials |
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“Dear Petopia

We would like to extend our deepest gratitude and appreciation in taking such wonderful care of our family cat Milky.

In our time of need, Richard and his staff took Milky in no questions asked and provided her a beautiful, clean sun deck in their day care for Milky to stay a few nights while we had to plan our shifting to our new house. They also pointed out there were currently no cats boarding at their day care during that time and were mostly dogs, so they completely made sure Milky felt comfortable and isolated from dogs so she wouldn’t feel threatened.

My husband and I had some slight miscommunication in terms of their food for Milky but Richard very promptly and efficiently handled the matter and settled it to everyone’s satisfaction.

I would also like to comment I’m very impressed with their premises as it’s very clean, inviting and their grooming on Milky was superbly done, she smelled so sweet for days! Lastly, kudos to the staff for being so kind and attentive to us, especially Mark who I gave so much hassle to when I rushed Milky down.

Thank you Petopia and we would not hesitate to bring Milky down to Petopia if we ever need a shelter for her again!”

Regards

Monica and Leo.