“Two years ago, my family and I decided to go on a vacation.

However, it was the time when we just included Maki into our household and we were unsure where to find a suitable pet hotel for him.

Fortunately, I got to know Petopia through an advertisement and decided to take Maki with me to have a look at the environment. Since Maki was rather afraid to interact with other dogs, I was extremely surprised when I saw how comfortable he was after just a moment of getting used to the place. Thus, I decided to leave Maki under Petopia’s care.

When Maki returned from the hotel, he was in good condition and I was relieved when I heard that Maki was actually able to interact normally with other dogs. Since then, my family and I have always felt assured when we leave Maki at Petopia as we are aware of how well our pet is being taken care of.

Just recently, when Maki came back from Petopia, I realised that he became more stout and healthy looking.

After calling Petopia to ask how Maki achieved such tip top condition, I get to know that Petopia actually puts into place programs to help socialise dogs, so that even dogs as timid and reticent as Maki could benefit from social interaction.

The staff at Petopia, I learnt, are also committed to interacting with the animals daily.

Maki looks very healthy and happy, and it is as though Petopia has provided him with a home away from home, while we were on vacation.

Thank you, Petopia!”

Carina Lim

“We checked Evan in for 5 nights’ stay at Petopia from 29/11 – 4/12/12.

Evan, our Greyhound was lucky enough to be amongst the first batch of hotel guests to experience the spa-like ambience of Kloud 9 on the newly renovated upper level. He was allocated to a spacious suite large enough to accommodate his 40″ Kuranda bed with plenty of space left to roam around.

Previously Evan had been to Petopia for day care, but this was his first time staying overnight away from home. Anticipating some signs of separation anxiety from him (and actually me too), I requested to visit him during dinner time. I was very warmly welcomed by their evening staff who was there for the closing shift. Although he was already doing his rounds and final checks on the guests, he allowed me to come in to try coaxing Evan to eat even though it meant having to end his shift later. He also took the chance to double check with me if there were any special requirements that he should take note of during Evan’s stay.

Over the course of the next few days, we logged on at various times of the day to check on him. Usually we would find him either playing with other dogs, or blissfully lying down being stroked and cuddled by the loving, affectionate members of your staff, especially Ailing.

We’d like to take the opportunity to thank Richard and Marcus and everyone from the Petopia team for accommodating our requests and taking such good care of our puppy. Especially to Jerico, Timothy, Ailing, Shauna, Kumiko and last but not least Calina, for your patience in bringing us through the orientation and for communicating our instructions so well amongst your colleagues.

We are very pleased with the level of service at Petopia and feel comfortable enough to board Evan again with you for our 19 day honeymoon to France in Feb 2013! ”

Jason and Fiona