“We checked Evan in for 5 nights’ stay at Petopia from 29/11 – 4/12/12.

Evan, our Greyhound was lucky enough to be amongst the first batch of hotel guests to experience the spa-like ambience of Kloud 9 on the newly renovated upper level. He was allocated to a spacious suite large enough to accommodate his 40″ Kuranda bed with plenty of space left to roam around.

Previously Evan had been to Petopia for day care, but this was his first time staying overnight away from home. Anticipating some signs of separation anxiety from him (and actually me too), I requested to visit him during dinner time. I was very warmly welcomed by their evening staff who was there for the closing shift. Although he was already doing his rounds and final checks on the guests, he allowed me to come in to try coaxing Evan to eat even though it meant having to end his shift later. He also took the chance to double check with me if there were any special requirements that he should take note of during Evan’s stay.

Over the course of the next few days, we logged on at various times of the day to check on him. Usually we would find him either playing with other dogs, or blissfully lying down being stroked and cuddled by the loving, affectionate members of your staff, especially Ailing.

We’d like to take the opportunity to thank Richard and Marcus and everyone from the Petopia team for accommodating our requests and taking such good care of our puppy. Especially to Jerico, Timothy, Ailing, Shauna, Kumiko and last but not least Calina, for your patience in bringing us through the orientation and for communicating our instructions so well amongst your colleagues.

We are very pleased with the level of service at Petopia and feel comfortable enough to board Evan again with you for our 19 day honeymoon to France in Feb 2013! ”

Jason and Fiona